The Bike Connection

I bought a 2022 Giant Trance X2 from these guys online and it was a flawless process. Only thing that was worrisome was that their online ordering status didn't upload from "being processed" even though the bike was shipped and over 48 hours had elapsed. I emailed them and Nico immediately gave me the tracking number and I was able to relax until the bike arrived. Thank you Nico! Excellent online customer service and response from him. Bike came with the tires on the wheels with a tubeless s...

I had a fantastic experience purchasing my BMC Roadmachine ONE. Nico and the sales team were outstanding from start to finish. They patiently prepared multiple frame sizes for me to test ride, made thoughtful tweaks and adjustments during the tryouts, and handled the pricing and negotiation process professionally and fairly. The entire experience was smooth, and I left feeling like I got a great deal. I’ve already recommended them to several riders in my group. Parking is limited (space for ...

Very happy with the Bike Connection in PA! Great customer service and helpful advice. I bought a bike which I was not happy with and they let me trade it in the day after for a different bike. They also let me try a lot of bicycles and were patient as I chose. I will be a returning customer. Thank you!

Fantastic folks! The were great at helping pick a bike out and competitive pricing. Excellent customer service! Nico was very patient and knowledgeable- highly recommend this establishment!

I originally left a very negative review after a frustrating experience. I brought my bike in for a brake issue and was told the rotor was ruined; the shop replaced the rotor and brake (~$150) over 2–3 days. The original issue was fixed, but new problems appeared: the chain rubbed a metal guide near the crank in certain gears, and the next day the front caliper locked the wheel. When I returned, I was told the rotor was “ruined” again and quoted another $250+. After I called and spoke with t...