Trek Bicycle Madison East

Great service and top shelf knowledge. I had a crack in my frame and they helped to choose a new and accommodate all my needs since I am from out of town. Every staff member worked as a team. I would definitely recommend them and will be back again even though it’s a bit of a drive.

I was at this store picking up my new bike and was greeted by several staff as I entered. While I was there I looked around and saw lots of cool bikes and accessories. There is a nice wait area with coffee and other beverages to enjoy. Staff were friendly and professional. This was only my second visit to this store and it was a nice experience. Thank you.

Friendly and professional staff who show you all the recommended service points on your ride. I was greeted with a smile and welcoming hi. I'll be back for service and accessories for my new Trek e-bike.

Went the extra mile. Showed several Panniers and helped make best choice for fit. Then attached the Panniers to existing rack. Talked about the non-Trek bike I brought in and offered good suggestions. Adjusted tire pressure for an easier ride (Fat Tires). 5/15/2024 Got one of those lights that's visible for 2K. Make it easier for the cars to hit you.

I have bought a helmet, radar sendor, gloves bibs, mirror, and tire lube. When I had problems with installation of a mirror, they fixed it. They readily accepted a return on a light because I upgraded to radar light. They gave free advice.I also enjoy the Ride app and Trek radar app. I also like the free coffee.The staff is eilling to look up Trek website app to find aproduct.Great store and friendly knowledgable staff.