Cadence Cycling Centers- Manayunk

Edit, new post: editing this because Cadence cycling took this feedback and worked with me to give a refund for the difference in price. They were very responsive and kind to help me out with this. I was very happy with the customer service and how the group came back and helped out with the mistake that was made. In addition to this my bike has been running very well, the did do a great job working on my bike. Old post: I am very disappointed with the service that I received here. I dropped ...

I recently bought a bike here — not a cheap one — and while the bike itself is fantastic, the customer service left me disappointed. Fortunately, I had done my research beforehand because the salesperson didn’t explain much about the bike or its features. I also asked whether the SWAT bag was included, and the salesperson showed it to me fully equipped. However, when I picked up the bike, everything had been removed. For a $3,500 purchase, I expected a better experience. I even asked if they...

Honestly, I was skeptical about getting a bike fit. I thought I had bought a bike that was one size too big and wasn’t sure how much a fitting would actually help. Matt agreed that the bike might be slightly too large, but after the fitting, all of my angles were in the green—and the bike felt 1000x better. I’d say even if you’re not a serious cyclist and just ride for fun or feel uncomfortable while riding, a fitting is totally worth it. The shop is very nonjudgmental, and you’ll benefit fro...

I am the manager at the Mr. Storage next to Cadence. For two years bikers come over to complain that our separate parking lot is not ‘easily accessible’ for them because of cars parked by a spacing in the guardrails between said parking lots. After a car in my parking lot was marked up by bikers I walked over to Cadence to ask if they knew who the tagged group was / to see if they could ask their bikers to not drive through my parking lot as several bikers have been hit in my separated parkin...

Called to ask questions wanted to talk and ask questions to sales person about $500 saddle . wanted to push me to bike fitter by email rather than answer my questions. I was ready to buy!!! Just had a fit 60 days ago. They didn’t listen to me there loss.