Fat Tire Cycles - Corrales

I love the lifetime tune-up option that comes with the purchase of their bikes and I especially appreciate that skilled technicians build the bikes compared with a lot of other stores in which the assembly might be questionable. The employees were amazing to work with and my family and I were all pleasantly surprised with how fast they assembled my son's bike. He loves his new bike!

I ride a Colnago bike and was having issues with a loud sounding noise from what I believed to be the bottom crank. I went into Fat Tire and spoke with Frank, it is not the norm for someone to be attentive. Frank was mindful, kind and attentive regarding my concerns. Frank was able to locate the parts, fix the bike (bearings) and return it within a reasonable time. The staff is also great and attentive. The best part the cost was within my budget. Great job.

Shout out to Mike for introducing my hubby & I to E-bikes. Mike, even though visually impaired, answered all of our questions & made me fall in love with the Eufree Solar Sparrow. Thanks to another savior in this shop for fixing my new bike with a new seat stem to fit my short stature. (Sorry I didn't ask your name). First ride today opened my world again(I'm 75)! Thank you very much!

First, I want to mention that this is the third time in 15+ years that I’ve taken the time to actually write a review from an experience with a business. Prior to my in store visit, I spoke with a woman on the phone who I believe worked for the Corrales store but I am not certain so my review is based off of both of those experiences. I took my brand new rattan e-bike in after riding it for the second time due to a front flat tire. I called and spoke to a woman the day prior to bringing it to...

Thank you so much Fat Tire for the excellent service for the rest of my east to west cross-country ride. I think my flat tire woes are over, knock on wood. This is definitely the place to go for highly thorough service, especially if you are bikepacking/touring!