Cambridge Bicycle

Do not trust this bike shop with your bike - especially with nice bikes. I took my bike in for cassette cleaning and to install new disc breaks. Upon picking up my bike a piece of my bike (an axle key, branded with my bike brand) was missing. They also did not properly clean the rotor before installing the new disc brake pads (which contaminates the brake pads) . Additionally the brake pads were not correctly installed (see noises in video). The shop not only had incredibly rude customer ser...

The best experience ever! Very knowledgeable and kind and I love their shop! ❤️ and installed my wonderful bell 🛎️ AWESOMENESS!!!!!!!!

Flew my bike to Boston in September for a multi-day ride, but on the shakeout ride it was making a squeaking noise. Took it to Cambridge Bicycle ~30 min before closing. Josh spent a good amount of time with it to look into and rule out potential causes. He narrowed down on the likely cause being a small failure of a seal on the rear hub; he added some oil and assured me that although it might make noise, it was plenty safe to ride. I was charged nothing for the time spent on the diagnosis. I...

Cambridge Bicycle performed a tune up for my ebike. I learned that I have not been adjusting my brakes properly, and only for that this was really worth it. But as they reviewed the bike entirely they also noticed that stem bolts were loose and tightened them up, which I didn't think about checking. I really appreciate the work they have done, and I feel more secure on the bike now!

Consistently poor and over priced service. I would not trust this bike shop with a high end bike (as I have mistakenly done in the past). Wouldn't trust them with my beater either. Two stars because the owner is extremely nice.