Landry's Bicycles Boston

I had a really uncomfortable experience at this bike shop. On the first day, I came in just to look at the bikes and left without any issue. The next day, I returned with a friend to compare models again. When my friend tried to sit on a bike that I rolled off the floor, a consultant came over and told us we couldn’t do that for safety reasons. I actually understood that and apologized, thinking he was right about keeping things safe. From then on, I asked permission for every little thing be...

I appreciate the attentiveness and the quick turnaround! I recently had a cycling accident that involved a car, which led to significant damage to the cassette, the entire crank and the back brake. Landry's staff started the work right away, making my bike look brand new just over a week later. They are great with record keeping and awesome communicators. It's a pleasure going back there every year for a tune up!

I had an extremely disappointing experience with Landry’s Bicycles regarding their bike packing and shipping service. I contacted them multiple times after discovering irreparable damage to my bike rack upon reassembly. Despite providing detailed documentation and a request for claim instructions, they have remained completely silent. No follow-up, no assistance, nothing. This is unacceptable customer service. Their lack of responsiveness and responsibility leaves customers stranded when pr...

I got approved for a $1200 bike voucher from the state program and also received a $150 voucher for safety equipment. I called ahead to reserve the Aventon Soltera 2.5 in large Baja blue. They only had one left in stock, but they very kindly placed it on hold for me until I arrived at the store. I was assisted by Ed and Cedar who were extremely knowledgeable and friendly. I was able to test ride the bike before finalizing the transaction. They showed me how to use the bike and accessories and...

The staff is so friendly and knowledgeable! Multiple people went out of their way to make sure I got the bike and accessories I wanted. From techs to management everyone was great to work with.