Open Trails E-Bikes

I recently purchased my MacWheel Basalt e-bike from Open Trails E-Bikes in Pasadena, and I couldn't be happier with both the bike and the customer service. Dave was incredibly knowledgeable and went above and beyond to help me find the perfect bike for my needs. His dedication to customer service really stood out, making this a fantastic experience. I highly recommend Open Trails E-Bikes to anyone looking for an e-bike in Pasadena!"

I can’t say enough good things about David and the Pasadena Shop. I was vacillating between several bikes: a Gazelle T10, a Specialized Vado, a Diamond Back Response, and a Bulls Iconic. I test drove the first few. But I could not find a Bulls bike to test drive anywhere but San Diego and San Francisco… until I called Open Trails. I caught David at his shop doing paperwork on a Sunday and he opened up for me to come over. David had a Bulls Copperhead bike with a soft tail, very comparable to...

I stopped by a few stores in Pasadena last weekend looking for my first e-bike - I sold my car last year and really need a way to run errands and get around the area. This shop felt much friendlier than others I went to and I was matched to the perfect bike for me. I was able to test ride the bike around the block and it was very fun and easy to figure out with help from the wonderful staff. They are an honest company that price matches without needing to ask which I found really admirable an...

If you want to have some extreme fun, you are at a right place. We rented two ebikes for local trails and we were able to climb all the way to top of Mt. Wilson for the first time. I have been riding mountain bikes for many years and was never able to ride all the way to the top. Ebike gives you that extra strength and extreme workout. The bikes preformed flawlessly. Thank you Dave and Mike for great service.

I called in the morning and was able to borrow a great eMTB the same day for my Dad, so we could ride up Mt Wilson together. Awesome experience and very fairly priced. David was really helpful, knowledgeable, and clearly loves to bike himself. Thanks David! I will definitely be coming back in future.