Trek Bicycle Lancaster

I decided to stop at the Trek store in Lancaster. I was actually on my way to another bike retailer. But I just had to stop and check out a Trek. Rob was so friendly and knowledgeable and so super sweet. He helped me find a bike that worked for my needs. And I didn't break the bank. Rob and Matt make a great team. I had a very pleasant experience shopping for a new bike. No pushy sales crap. Great selection. Great location. Thanks guys for helping me find the bike of my dreams! :)

I love my Trek and i highly recommend this location! Customer service is spot on! Also I recommended doing a test drive before buying. It really gives you a better idea what bike really fits you!

Everytime I have a situation, I call Rob & Matt up or go into the store and it's handled promptly and with excellence. I absolutely adore those guys. They almost make me want to work there. Trek, nice touch with the finishing tape (if that's what it's called) with the trek stamp. 🙌🏾

Excellent customer service throughout my purchase experience. Kudos to Rob, Matt, Ben and Shannon for their assistance, expertise and advice as I purchased an excellent gravel bike from Trek of Lancaster..

Trek Bike Shop is second to none. Although I don’t even own a Trek bike yet, they’re by far my favorite shop. I ride a downhill and a trail bike, and they handle all my repairs and maintenance. They price-match online prices and never push unnecessary repairs. Every interaction I’ve had with the staff has been fantastic—they’re knowledgeable, passionate, and always eager to help. I’m pretty tough on my bikes with the kind of riding I do, but they’ve made on-the-spot repairs or gotten parts f...