Joy Machines Bike Shop

We had an outstanding experience at this shop, thanks to Alex. From the moment we walked in, they were patient, knowledgeable, and genuinely focused on helping us find the right e-bike—not just selling us something. Alex took the time to understand how we planned to use the bike, walked us through multiple options, explained the differences clearly, and made sure we felt confident in our final decision. No pressure, no rush—just honest advice and top-notch service. If you’re looking for an ...

What a great shop and staff. I stopped in after riding the OTET and they packed and shipped my bike back to me. Enjoyed chatting with the staff and getting recommendations for local food. Beautiful job packing my baby up and arrived safely. Thank you Joy bikes team!

Alex and his team were great to work with. My requests were beyond normal. I needed an eBike that would go the distance. Joy Machines handled my special requests like a pro I did 59.3 miles into the Cayahoga Vally NP. Charged up 2x's.

I went here get assistance with connecting my daughter's bike trailer to my bike. The staff here was so helpful and patient with putting it together and walking me through it. The guys went above and beyond what was requested and I will be returning and recommending them to others.

They really care about you here, and they try their best to fix your bike without charging an arm and a leg... They also have a lot of cool gadgetts like bike lights, mirrors, and even helmets! I've been riding my bike now for 10 YEARS and they have helped me stay on the road, especially seeing as my bike is an older 'Murray' mountain bike, which I havent seen any others on the road! Im trying to go back to them soon, to tweak my bike!