Alpha Pro Scooters

Was very sketched out at first speaking over phone but got my order in about a week highly recommend to get your parts here item came in good condition with no issues thank you!!

I would give this place of "Business" a NEGATIVE 100 if I could. An order was placed on 8/21/25 with it saying it would be shipped in 1-5 business days. (on the email the shipping ticket was created on 9/01/25) I waited until the second week of Sept to contact them via chat. I was told by "Terran" whoever that person is that they were short staff and that the item would be sent out for delivery that day or the following day. I waited again a week again. Then I sent another chat through their...

Customer service is horrible! My son purchased his scooter there and we decided to take it there for a back tire repair. Paid 75 bucks and it took a week to get it back. It sat for a few days and before he took it on his first ride he had to add air to the tire and it went completely flat on his ride. Called them right away but they were closed for a week. Took it back in and this time they quoted him $85 to fix. When i called in to ask why they were charging again when we felt it wasnt fixed...

My husband has been taking his scooter there for the past 2 years now. It started with a tire repair and has never stopped. Always with the same tire popping over and over again. Each time he's taken it in they require a $100 deposit. And a few months later it's broken again. Until today he discovered some of the screws have been missing in both tires for who knows how long. He asked to speak to the repair man and was told by the lady up front she didn't know when he'll be in. Then my husband...

If I could have given less star, I would have. Ordered grips Aug 23. Heard nothing, saw nothing. Reached out via their website, asking for an order update. No response. A week later, sent an email. No response. Tried the live chat option - nobody there. Finally today I find a phone number. Lady tells me the order had been cancelled due to it not being in inventory. So, if I hadn’t called, would anyone have bothered to let me know? And offer a refund? Terrible execution of e-commerce. Worst cu...