Bike Mart

Someone at RBM was able to identify the headset I needed and order it in time for Christmas. I don't remember his name - I believe he is the service manager. Alex cashed me out and Alfred installed the headset. Getting the rest of the bike put together Christmas Eve was a cinch. We handed the bike over to my nephew after Christmas dinner. He even gave me a hug. He absolutely loves it. This was our ride on Boxing Day to get the bike adjusted properly.

As far as I’m concerned, RBM supplies all the right brands. The entire team is always so helpful and seems to have a high amount of integrity. For example, yesterday I was there to buy my young daughter a new bike and expecting to spend around $500 despite knowing she would outgrow the current size in about a year. The sales rep knew of a trade-in that matched her size and color that she was looking for perfectly - for a fraction of the price of new, AND best of all my daughter loved the bike...

First time buyer from Bike Mart and they were excellent. I switched out a few parts and they took care of all the changes without hassle. They made sure to call and confirm my address before my bike went out the door which was a nice touch. Corbin and his team were great and I can’t recommend them enough. The bike arrived well packaged, well protected, and in perfect condition; all I had to do was put the front wheel and bars on and I was ready to go.

I purchased a full suspension MTB this past weekend. My experience was great! I wanted to highlight Max, the associate that helped me, for his attitude, honesty, and time. I purchased an expensive bike, at least expensive to me, and had tons of questions and never did I feel rushed or an annoyance by Max. I wanted to highlight this because it is getting harder and harder to find good service and Bike Mart has always been top notch and I can see why, b/c of people like Max working there. Other...

Excellent service very good experience although I was closer to Allen's store I preferred to be served in Richardson and that it was the Manager Hector although we pay shipping but the attention is worth it