Thornton's Cycle

If I could give more stars, I certainly would. I was looking to get a warranty claim going on a Rocky Mountain Blizzard. The retailer I purchased from left me hanging for almost a year, claiming he was waiting on a response. After contacting Rocky myself, I found there wasn't a claim opened at all. I contacted Thorntons and they were more than happy to open a claim on my behalf even though I purchased the bike elsewhere. I stopped in on a Saturday, we did some troubleshooting to confirm the i...

Absolutely fantastic shop! The service is top-notch - the staff are incredibly helpful, friendly, and knowledgeable. They go above and beyond to ensure you find what you need. The prices are very fair and competitive, making it an excellent value. The repairs are lightning quick, and they'll have you back on the road in no time. The overall experience is exceptional - I always leave feeling satisfied and eager to return. Highly recommended!

Thornton’s took care of my friend’s frame warranty. Great accessory selection, the shop is clean everyone was very friendly.

I brought my road bike in looking to get a quick replacement chain. When I got it back, the front derailleur was snapped in half and handed to me in pieces. No call, no heads-up—just a casual “it was already broken when you brought it in.” That’s simply not true. I have clear photos of the derailleur fully intact and mounted before I dropped the bike off. If it had already been broken, it wouldn’t have stayed in place during transport—and I would’ve noticed. But somehow, it “broke” while in ...

I always have a positive experience with this place. They have great prices on bikes and brought in the two new bikes I bought this year