Trek Bicycle Queen West

I had an outstanding experience at the Trek Store in Toronto. Iven, Pedro, and Jake went above and beyond—helping me find the right bike, making sure the fit was perfect, and ensuring I had everything I needed to get started. Their knowledge, patience, and genuine enthusiasm for cycling made the whole process enjoyable and stress‑free. If you’re new to cycling or just looking to learn more, I highly recommend visiting this store. The team takes the time to explain the details, answer every q...

⭐⭐⭐⭐⭐ I had an excellent experience with the Trek Queen St W team! Their professionalism, knowledge, and attention to detail truly stood out. The staff were incredibly helpful, customer service is top-notch, and you can tell they genuinely care about providing the best experience. Highly recommend this team for anyone looking for great service and expertise. – Anita

A very special Thanks to Trek Queen West, Manager Pedro for making this Purchase Possible. Loving every moment in the saddle of my Checkpoint SLR 9 red axs gen 2. Bike is all ready for bike packing adventures and overnight camping.

Right off the bat great service! I called in earlier and discussed my situation with my bike chain and they the staff member on the phone was helpful enough to walk me through the procedure. I came into the store and was greeted and everything felt very welcomed I was assisted with a staff member named Wes he got me set up with the system and was super fast in getting everything ready for me. While waiting for my bike I took a look around the store and the catalog the store has oh man they go...

Had my brand-new Trek stolen recently, so I needed a replacement right away for triathlon training. I went to the Queen West location and had an amazing experience—from choosing the perfect replacement bike to getting helpful advice on preventing future loss. Jake and Pedro (the manager) went above and beyond, making the whole process seamless and stress-free so I can get back to riding again. Truly phenomenal and outstanding service!