EZbike Richmond Hill - Electric Ebikes & Electric Scooters

Helpful Service, Great selection, Great advice: I shopped for weeks for an ebike and bought a Black-Friday discounted one on impulse at EZbike. The, ease of online purchase, product selection, inventory available and pricing were the reasons I chose EZ bike but the thing I like most after having bought from them is the customer service. I loved that I could pick-up the bike in person at their Richmond Hill location, just a hop off Hwy 404. I had second thoughts about my choice after taking...

The EZBike online team was absolutely fantastic from start to finish. I had a lot of questions while comparing options for two Velotric Discover 2 e-bikes, and they were always quick to reply, transparent, and genuinely helpful. They helped me understand the offers, suggested useful accessories, and even worked with me to get everything set up exactly how we wanted. We ran into a small payment/invoice issue, and they handled it right away until it was resolved. Great communication, great serv...

I live 1800 kms away from the store. I dealt with Calean and he was very helpful. I orderred a Velotric Nomad 2x which arrived a few days later. Bike was in excellent condition. I am very pleased with my purchase. I would recommend this bike shop to potential buyers. Good product, good price.

Very happy with my purchase of a Velotric Fold 1 Plus! Calen was super helpful and took the time to explain everything and show me the different models and colours of the bike that I wanted. Even though I was set on the Velotric, they had many different brands of e-bikes and scooters available. Prices were great and I also received a complimentary gift bundle full of useful accessories that I would have otherwise paid for after buying the bike. Huge thanks to Peter as well who was also very ...

I had the privilege of purchasing an e-bike from Caelan at EZbike, and the experience was exceptional. He personally delivered the bike to my home and took the time to walk me through all the features. Even though he was in a hurry, he made sure everything was set up properly and working before he left. When I later noticed a small defect with the saddle, I let him know. Without hesitation, he sent me an upgraded saddle free of charge - a level of service that truly exceeded my expectations....