Trek bicycles Cycle loft

Outstanding Service and Memorable Experience We had an amazing experience shopping for our 5-year-old’s first “big” boy bike. Nathaniel went above and beyond—he really bonded with our son, made him feel comfortable, and took the time to educate us without ever being pushy. His approach made the entire process enjoyable and stress-free. While we were there, multiple employees chatted with us and cracked jokes, creating a genuinely fun and welcoming environment. The entire team made it a grea...

Ben was super helpful and willing to spend time with me. He showed me some great tips and tricks for servicing my bike. Everyone in the store was very friendly. Pricing was more than fair - The bottom-bracket I purchased was $10 less than every online supplier when you get no help and no advice. Great local bike shop.

Every experience that I have at the store is a great experience. From the first time I walked in to purchase my bike , add accessories and now service the team there is knowledgeable, friendly, reliable and really helpful. Ben in service specifically goes above and beyond to help me. Even though I am a new rider I am treated as if I were part of the family. Thank you Burlington Cycle Loft for being a local company that stil puts their customers first. I highly recommend them to anyone intere...

Terrific service today! I brought my Checkpoint in to install new handlebars & tape and for some help with my wheel set swap. Andrew and Alex couldn't have been more helpful and professional from beginning to end. Andrew interrupted what he was doing to do the install and I was in and out in less than an hour. I can't recommend Cycle Loft more highly from sales to service. We are lucky to have you in the neighborhood!

Alex was amazing! Called when they opened, asked some questions about the bike I wanted, he texted me an invoice to pay and delivered it a few hours later! Friendly, knowledgable, and great service! Thank you very much :)